Polices at Stone House Inn and Spa

Welcome to our Pennsylvania bed and breakfast. We want our B&B near Allentown to be a relaxing and enjoyable "hotel alternative" experience for everyone. It is our home, and we welcome you to be our guests! Please take a moment to familiarize yourself with our list of policies:

Cell Phones

Our goal is to provide a peaceful respite for all of our patrons. Therefore, we have a "no cell phone policy" in the building. We do not want our inn guests, spa guests or staff to experience the stress of hearing or seeing a cell phone so, if you bring a cell phone into the building please be sure to turn it off. Of course, you are welcome to use your cell phone in the privacy of your guest room or outside away from other guests.

Confirming a Reservation

A confirmed reservation for a one-night stay must be paid in full, including applicable taxes. A confirmed reservation for two or more nights requires a 50% deposit of the total stay, including taxes. Deposits may be made by mailing a check, using a gift certificate (if applicable), or by credit card. We accept VISA, Mastercard, American Express, Discover and debit cards. If you would like to make a deposit by check or with a gift certificate you have received, we must receive the check or gift certificate for deposit here at the Stone House Inn within 4 days from the date the reservation was made or the reservation will be removed from our reservation schedule. A reservation deposit by check or gift certificate must also be guaranteed by a valid credit card. We will mail a confirmation of your reservation upon receipt of your deposit. The balance of your stay is due upon arrival.

Any guests under the age of 18 must be accompanied by a parent or legal guardian during the entire length of the stay.

We cater to the comfort, privacy and security of our registered guests. Guest visitors are only permitted on the property with prior innkeeper approval. Non-lodging visitors to the inn are welcome to visit until 9pm.

If you are booking a stay specifically to indulge in spa services, please email or call to check on spa availability before making your lodging reservations as the spa can possibly be booked weeks in advance. Spa appointments are subject to cancellation policies. Stone House Spa and Salon hours are Tuesday, Wednesday, and Thursday from 10am to 8pm and Friday and Saturday from 10am to 4pm.

Minimum Stays

We do not usually require a two-night minimum stay on the weekends. However, during some of the larger car show events that take place in the park located behind the inn, we have a three-night minimum stay required. Our prices and policies may vary for special events, holidays, and group bookings. Contact Jan, the innkeeper, with any questions.

Wedding Night Stays

If you are you booking a stay for your wedding night, please be advised that our guest rooms, common areas and grounds are for our registered guests only. Booking a reservation for a stay does not entitle a bride or groom, family and friends to use any guest room or any part of the inn for bridal party wedding preparations and photographs without the innkeeper's approval. The hustle and bustle of wedding preparations may be a disturbance to our other guests depending on the size of your party.

Cancellation Policy

Making a reservation at a bed & breakfast is not the same as making a hotel reservation. Due to our small size, cancellations affect us significantly. A last minute cancellation gives us little chance of re-booking a room. For this reason we uphold a strict cancellation policy:

• Cancellation of (including changes to) a confirmed reservation must be made 14 or more days prior to your scheduled arrival to receive a refund. All cancellations are subject to a $20.00 administrative processing fee per room, per night.

• Cancellation of (including changes to) a confirmed reservation made 13 days or less prior to your scheduled arrival will only receive a refund if we can re-book the room to other guests, minus a $20.00 administrative processing fee per room, per night. Naturally, we will make every effort to re-rent the room and return your deposit.

Please note that small inns of our size would not be able to remain in business if we did not adhere to our cancellation policy. Therefore, there are no exceptions to our cancellation policy, whether it be for reasons of sickness, family emergency or weather. With this in mind, guests may want to consider the purchase of trip cancellation insurance which is commonly available from travel agents, insurance agents or via the internet at such websites as www.insuremytrip.com.

• Guests are responsible for payment of all nights reserved regardless of their actual arrival or departure date. No-shows are also responsible for full payment of their entire reservation.

A group booking of two or more rooms requires a 30-day notice of cancellation.

Major holiday reservations require a 30-day notice of cancellation. This includes Valentine's Day, Good Friday through Easter Sunday, July 4th, Thanksgiving and the Friday and Saturday following, and Christmas Eve continuing through New Years Eve.

Car show events also require a 30-day notice of cancellation. These include the Antique Truck Show, the Das Awkscht Fescht (The August Festival) and the Wheels of Time Custom Car Show.

Rates and policies are subject to change. Reservations and gift certificates are non-transferable.

Smoking & Candle Burning

Due to the historic nature of our building, and for the safety and comfort of all of our guests, we do not allow smoking or candle burning in any of our guest rooms. Courteous smoking is permitted outside only. Inn guests smoking in the house will be charged a minimum $200 fee and up to return any rooms to a non-smoking status.

Additional Breakfast Guests

If you would like to have any non-registered guests join you for breakfast there is an additional charge per person, and advance notice to the innkeeper is required.

Children and Pets

We welcome well-behaved children over 12. However, we regret that we are not able to accommodate guest pets. We do love animals and have two spa kitties named Ernie and Esther that reside in the spa portion of the building. They are two very gentle characters available for petting in the spa, or you are welcome to play with them in the inn courtyard on a sunny day! We have also just added a puppy to the mix. His name is Chico, and yes he is a handful right now. Our pets are not permitted in any guest rooms.

Relax in the Gardens and Porches

Check-In

Check-in time is between 3pm and 6pm. Please make advance arrangements with us for a later arrival. We offer a stress free self check-in if you need to arrive after 6pm. We will let you know all the details!

Check-Out

Check-out is 11am. It is difficult for us to make exceptions due to the small size of our staff and the need to service rooms for arriving guests.